Curbside pick-ups and COVID FAQs
In our new normal, The Reading Bug will continue to adhere to CDC and San Mateo County guidelines. Most of our staff remains masked indoors but we leave it up to you to decide what is right for you and your family. Storytimes remain outdoors in our parklet and in-store pick-up will be at the front door register.
When is The Reading Bug bookstore open?
The Reading Bug bookstore is now open the following days/times:
- Tuesday - Saturday 11:00AM - 5:00pm
- Sunday 11:00AM - 4PM
- We are closed Mondays
- Hours are subject to change.
During store hours, you can:
- Pick-up items that were ordered online at thereadingbug.com.
- Shop for in-store books and gifts with the assistance of our staff.
- Just say "hello!"
---------------------Ordering Online and Picking Up In-Store ------------------------------------
What's the process for ordering items online and picking up at The Reading Bug bookstore?
Ordering online is the most convenient way to shop for millions of books, gift items, gift cards and more. We hope you'll love it.
- Just search for items at www.thereadingbug.com, add them to your cart and pay.
- Select "pick-up" at check-out if you want to pick up at the store, otherwise, select a shipping method.
- We'll let you know as soon as your items are ready - by email.
- Come to the front of the store during business hours and your items will be at the front register.
You can order from millions of book titles and gift items online - but only some of those are in-stock in our store right now. Here's how to understand our site and ordering/delivery timelines:
- For Books, here are some tips to help you understand what the AVAILABILITY of each book you search means (note that, in some cases, COVID-19 is causing disruptions to normal ordering/inventory. If an item listed as available becomes unavailable, our staff will let you know ASAP):
- On Our Store Shelves Now: Place your order! We have it on our shelves at The Reading Bug! It should be available for pick-up or shipping in 48 hours or less.
- In Our Warehouse - Expected arrival in 2-5 days: Place your order! These books will either ship to our store (pick-up) or directly to you (shipping) from supplier sites around the country. In most cases it should be available for pick-up or shipping in about 5 days.
- Backordered: Place an order and we will let you know when to expect your book, but timing is currently unknown
- Not Available at This Time: Unfortunately, the book is not available in our store or in our warehouse. This could change.
- Pre-order: Place your order! The book hasn't been published yet, but it will be ready for pick-up or shipping once published!
- For Gift Items - games, toys, puzzles, accessories, etc - all listed items should be in stock on our shelves at The Reading Bug except those showing as "Out of Stock". Gift items ordered should be available for pick-up or shipping in 48 hours or less.